FOR RELEASE:  November 26, 2008

 

 

Troy Comes To The Rescue of Seniors’ with Technology Problems

 

(TROY, MI) – The City of Troy is rolling up their sleeves to assist seniors with pesky technology problems that may be plaguing them. From Digital TV Converter Boxes to Computers, various City programs are offering free help to our senior residents.

 

Digital TV Converter Boxes

With the TV transition looming ahead on February 17, 2009, seniors or people with disability who have purchased a digital TV convertor box can contact The Senior Home Repair Program to help with the hook up. If installation help is needed, please call 248.524.3484 and put in a request for SHARP. Allow two weeks for SHARP to respond to your request.

 

Computer Disk Erasure - Dec. 17

Troy SeniorNet provides a free computer disk erasure service to help prevent identify theft for people throwing out or giving their computer away. Deleting files does NOT erase the information. You should destroy everything on the disk drive if you plan to throw the computer out or destroy personal data but keep the operating system and installed software if you plan to give your computer to someone else.

 

Volunteers are available on the third Wednesday from 10 am until noon to erase hard disk drives. Bring in your computer (just the processing unit - not the monitor, keyboard, or mouse) or remove the hard drive and bring it in. The process takes 6-8 hours so you will need to leave the hard drive and pick it up a few days later. Appointments are not required.

 

Private Computer Consultations - Dec. 3

Meet with a SeniorNet instructor at the computer lab at the Community Center and get answers to your questions about PC operation, Word, Internet, e-mail and more. Appointments are 45 minutes in length and are available on the first Wednesday of the month at 9:30, 10:15 or 11 a.m. If you use a laptop, bring it. Call 248.524.3484 by the Monday before to schedule an appointment. There is no charge. Specify what you need help with when you make your appointment.

 

The Troy Community Center is located at 3179 Livernois.  For more information call 248.524.3484.