City Treasurer's Office
248.524.3333
The mission of the City Treasurer's Office is to provide knowledgeable and courteous customer assistance for residents, businesses and visitors, and to implement the most current information technology available.
The City Treasurer's Office serves as the focal point for all collections, deposits and disbursements of receipts for the City on a daily basis. The major function of the department is the tax billing and collections. Along with this is the maintenance of the name and address file for billing purposes and the tax roll for collections. Taxes generate the largest portion of the revenue for the City.
Another function of the City Treasurer's Office is the billing, collection, and maintenance of the City's special assessments for paving, water mains, sanitary sewers, drains, and sidewalks. The City Treasurer's Office also provides various services and information as needed to assist our citizens. We are currently seeking new technology to accommodate needed information for real estate transactions.
Automatic Bill Payment for Water Bills
Customers can authorize the City of Troy to automatically withdraw water/sewer payments electronically from a customer's checking or savings account on the due date. Customers receive the quarterly bill in advance before the payment is deducted. No checks...no postage...no late payments...no hassles.
Automatic Bill Payment is free and easy to use.
How does the customer enroll in the Automatic Bill Payment program?
Customer completes steps 1-4 on the Automatic Bill
Payment Form and returns it to the City of Troy Treasurer's Office, 500 W. Big Beaver, Troy, MI 48084. For more information, please call 248.524.3333.
City of Troy Automatic Water Bill Payment FAQs
Information on the City of Troy
Automatic Water Bill Payment Process. For more information, please call 248.524.3333.
General Tax Bill Information
Taxes are billed twice a year (July and December) for both real and personal property. Summer taxes are billed on July 1 and are payable by September 1. Winter taxes are billed on December 1 and are payable by February 14. Bills are directed to both a homeowner and to a homeowner's mortgage company; therefore, it is very important for the homeowner to keep us informed if:
- A refinancing has occurred and a change in mortgage company is involved
- The mortgage was sold to another lender
- The mortgage has been paid off
- The home is sold
Do not rely on the mortgage company or the new or former lender to relay this information.
There is no such thing as too much information. State law holds the homeowner entirely responsible for making sure taxes are paid, so do what you can to see the tax bills are properly directed. If you are responsible for paying your own taxes, mark reminders on your calendar. If you have not received your summer tax bill by the end of the first week in July or your winter tax bill by the end of the first week in December, call the City Treasurer's Office. We will be happy to provide you with a copy. For further information, please contact the City Treasurer's Office at 248.524.3334.
DID YOU KNOW?
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For your convenience, we have 2 secure drop-boxes for your tax payments and water bill payments accessible 24 hours a day. A drive-up box is located across from the west side entrance of City Hall, and a walk-up box is located at the east entrance of City Hall.
Drop-Box Guidelines:
- Please pay by check or money order only, no cash or credit cards may be used for drop-box payments.
- When using a drop-box, be sure to enclose your payment along with the appropriate portion of your bill in a sealed envelope.
- Payments must be in the drop-box before 8 am of the business day following the due date to avoid a late fee.
- Receipts will not be sent for drop-box payments. You can view your receipt at the Tax Info Page.
- Tax information is accessible 24 hours a day, seven days a week on this website.